The price,
before the job
Labour, parts and call-out, in a single amount, in every quote
Vetted
mechanics
Licence, documents and experience checked before they receive any jobs
Pay
after the job
Your card secures the appointment; the amount is only charged after you confirm the job
Car
history
Photos, parts and report, kept in your account for every job
How it works
Describe the problem. Mechanics send quotes. You choose.
An ordinary day, on a front brake pad job in Walsall. No phone calls, no queuing, no leaving the car overnight.
08:52
Customer
Send request
Focus 1.6 TDCi, “squeaks when braking”, Walsall. Chooses “Today, if possible”. Two minutes, from the phone, no account required.
09:14
3 mechanics
They send quotes
Each with its own price (labour, pads, call-out), the two-hour window in which they can come and the warranty they offer. The first at 09:14, the last at 09:40.
09:45
Customer
Compare and book
Sees them side by side, with the mechanics anonymous until booking. Chooses the quote that can come today at 11 and has 4.8 out of 5. Books with the card: nothing is taken now.
11:03
Mechanic
Arrives at the address
Name, phone number and address were revealed at booking, for both of them. Photographs the mileage and the old pads, then starts. Any extra work is approved by the customer first, with a tap.
12:20
Platform
Confirmation and payment
The customer confirms the job and pays the final amount: by card, or in cash to the mechanic. The report, photos and warranty go into the car history.
Total time the customer spent dealing with the car: about 5 minutes — two on the request, three choosing the quote. The mechanics did the rest.
How payment works
Your card secures the booking. Payment happens after the job.
We designed payment so that you are protected and the mechanic is sure the job will be paid for. Nothing is taken from your card until you confirm the job is done.
1 · Booking
Book with your card, without paying
The card secures the appointment, like at a hotel. The quote amount is only pre-authorised; nothing is taken. From this point you can see the mechanic's name, photo and phone number.
2 · The job
Nothing extra without your consent
If the mechanic finds something else, you get an SMS and approve with a tap. Small jobs, up to 10% of the quote, they can do straight away, with photos on the estimate.
3 · Payment
Card or cash, you choose at the end
After you confirm the job, you pay the final amount with your saved card or directly to the mechanic, in cash. If you pay in cash, only the 15% platform commission is charged to the card.
4 · Warranty
Warranty and history, only through Autofix
The warranty written in the quote, the photos, the parts and the report stay in the car history. They exist only for jobs booked and confirmed on the platform.
Cancellation is free up to 24 hours before the appointment. After that, or once the mechanic has set off towards you, only the call-out and a minimum of £5 are charged.
Autofix mechanics
The recommended mechanic in the pilot area
Recommendations are based on public criteria: customer rating, jobs completed through Autofix, response time and complaint rate. You can request a quote directly from a specific mechanic; contact details are revealed, as always, when you book with your card.
Mike · Autofix
15 years' experience · Black Country and Birmingham
4.8 · 5 reviews
Autofix does not show phone numbers or personal websites. All jobs, including those requested directly from a mechanic, go through the same booking, with the same warranty and the same history.
From the field
We work outdoors, in any weather
The tent, the engine crane and the lighting come with the mechanic. Most jobs are done on the spot, in the yard or in the car park.
Some need a lift. You find out before booking, not after the mechanic arrives.
Our promise
The mechanic works where the car is
Autofix is not a garage. It is where vetted mechanics receive jobs, and where you get the price before you accept.
In the yard, outside your block of flats or at work. The parts come with the mechanic, and the price stays the one in the quote you accepted.
The most common jobs, and how long they take
The duration is typical for an ordinary car; the mechanic confirms it in the quote, together with the price. We don't show indicative prices: every car and every mechanic is different, and the right price comes from the quote.
This is what a closed job looks like
Car
Dacia Logan 1.5 dCi
OT 41 XYZ · 2017
Mileage
114,500 miles
✓ photographed on the dashboard
Job
Mechanic
Mike · vetted
Warranty
12 months, labour and parts
Closed
Tue 2 Sep 2026 · 11:04
Evidence
6 photos · before / after
Every job completed through Autofix produces a report like this one. It goes into the car's history and cannot be changed afterwards.
